Privacy Policy

 

Last Updated: February 2026

Cornwall BBQ (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an online order through cornwallbbq.ca.

By using our website, you agree to the practices described below.

 

1. Information We Collect

We collect information to process your orders, improve your experience, and operate our services effectively.

a. Information You Provide

When placing an order or creating an account, you may provide:

* Name
* Phone number
* Email address
* Delivery or pickup address
* Payment information (processed securely by our payment provider)
* Order details and preferences

b. Information Collected Automatically

When you browse our website, we may collect:

* IP address
* Browser and device type
* Pages visited
* Cookies and similar tracking data

This helps us improve performance and user experience.

 

2. How We Use Your Information

We use your information to:

* Process and complete your online orders
* Contact you about order updates
* Provide customer support
* Improve our website and services
* Prevent fraud and maintain security
* Send promotions or updates (only if you opt in)

We do not sell or rent your personal information to third parties.

 

3. Payment Security

All online payments are processed securely by our trusted payment provider.
We do not store your full credit card number on our servers.

 

4. Delivery & Third‑Party Sharing

If you choose delivery, we may share your name, address, and contact information with:

* Our in‑house delivery staff
* Approved delivery partners

This information is used only to complete your order.

 

5. Cookies & Tracking Technologies

We use cookies to:

* Keep your cart active
* Remember your preferences
* Improve website functionality

You may disable cookies in your browser settings, but some features may not work properly.

 

6. Data Protection

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
However, no online system is completely secure, and we encourage you to use secure networks and strong passwords.

 

7. Your Rights

You may request to:

* Access the personal information we hold
* Update or correct your information
* Delete your account or personal data (unless required for legal or order‑related reasons)
* Unsubscribe from promotional emails

To make a request, contact us using the details below.

 

8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal information from children.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

 

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Cornwall BBQ – Second Street
Cornwall, Ontario
Email: info@cornwallbbq.ca