Terms & Conditions

 

Last Updated: February 2026

Welcome to cornwallbbq.ca. By accessing or using our online ordering platform, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

 

1. General Use of the Website

By using this website, you confirm that:

* You are at least 16 years old
* You are providing accurate information
* You will not misuse or attempt to disrupt the website
* You agree to comply with all applicable Canadian laws

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

 

2. Online Ordering

a. Order Accuracy

You are responsible for ensuring your order details (items, contact information, delivery address, etc.) are correct before submitting.
Cornwall BBQ is not responsible for errors caused by incorrect information entered during checkout.

b. Order Confirmation

Once an order is placed, you will receive a confirmation by email or SMS.
If you do not receive confirmation, please contact us directly.

c. Order Changes & Cancellations

Changes or cancellations may be possible only before the order is prepared.
Once food preparation has begun, we may not be able to modify or cancel the order.

 

3. Pricing & Payment

a. Prices

All prices are listed in Canadian dollars (CAD).
Prices may change without notice.

b. Payment

Online payments are processed securely through our trusted payment provider.
We do not store full credit card details on our servers.

c. Taxes & Fees

Applicable taxes and delivery fees will be added at checkout.

 

4. Delivery & Pickup

a. Delivery Areas

Delivery is available only within our designated service zones.
Orders outside these areas may be declined or adjusted.

b. Delivery Times

Estimated delivery times are not guaranteed and may vary due to weather, traffic, or order volume.

c. Pickup Orders

Pickup orders must be collected from our Second Street location during operating hours.

 

5. Refunds & Issues

We want every customer to be satisfied. If there is an issue with your order:

* Contact us as soon as possible
* Provide your order number and details of the issue

Refunds or replacements are offered at our discretion and may depend on the situation.

We do not provide refunds for:

* Incorrect information provided by the customer
* Change of mind after food preparation has started
* Delays caused by weather, traffic, or high order volume.

 

6. Allergies & Dietary Information

While we do our best to accommodate dietary needs, we cannot guarantee an allergen‑free environment.
Customers with severe allergies should contact us directly before ordering.

 

7. Intellectual Property

All content on this website—including logos, images, text, and design—is the property of Cornwall BBQ and may not be copied, reproduced, or distributed without permission.

 

8. Limitation of Liability

Cornwall BBQ is not liable for:

* Website downtime or technical issues
* Delays in delivery
* Losses resulting from misuse of the website
* Errors caused by incorrect information provided by the customer

Your use of the website is at your own risk.

 

9. Third‑Party Services

We may use third‑party services for:

* Payment processing
* Delivery
* Analytics

These providers have their own terms and privacy practices.
We are not responsible for their policies.

 

10. Contact Information

For questions about these Terms & Conditions, please contact:

Cornwall BBQ – Second Street
Cornwall, Ontario
Email: info@cornwallbbq.ca